Device Wipe Remotely in WeGuard – Retain Device Identity & Policies
WeGuard provides administrators with the ability to wipe a device remotely without deleting its IMEI or Device ID from the console. This feature allows devices to retain their assigned policy configuration upon re-enrolment, making it ideal for field replacements, upgrades, or redeployment scenarios.
Wiping the Device.
Log in to the WeGuard Console.
Navigate to the Devices page and select the device to be wiped.
Select Wipe Device under Actions.
A confirmation prompt will appear: Enter the wipe command.
Copy and paste the command highlighted in the statement in the pop-up window. E.g. WIPE 123456789101112
Check the box to remove FRP. If FRP is enabled. Then click Yes to proceed.
Wiping the device resets it to factory settings, but its Device ID remains in the WeGuard console, allowing it to receive the assigned policy configuration upon re-enrollment.We hope this article was helpful. For additional support:
📘 Explore our Visual Knowledge Base Series
📞 Call WeGuard Support:
Other Countries: +1 (737) 931-1410 Ext. 102, IND: +919652933199
📧 Email: WeGuard Support Email
💬 Start a live chat with our support team, Support Portal, WeGuard Admin Portal
Related Articles
Windows - How to Wipe a windows device using WeGuard console.
Hello and Welcome to WeGuard Enterprise Visual Knowledge-base Series. In this KB article, We will explain how to Wipe a Windows device from the WeGuard Enterprise Console. Login to WeGuard Console with valid credentials. From the left navigation ...How to Reboot the device remotely?
Hello and Welcome to WeGuard Enterprise Visual Knowledge-base Series. In this KB article, We will explain to you how to Reboot the device remotely from WeGuard Enterprise Portal. Click on the devices and select the device ID. Click on "Reboot" to ...Device Security Features - What is Device Hardening?
Hello and Welcome to WeGuard Enterprise Visual Knowledge-base Series. In this KB article, We will explain how to harden your device for security measures. We will discuss the process of securing a device by reducing its surface of vulnerability. ...How to delete a device from the policy?
Hello and Welcome to WeGuard Enterprise Visual Knowledge-base Series. In this KB article, We will explain to you how to Delete the device remotely on WeGuard Enterprise Portal. Login to WeGuard console with valid credentials. Notice Dashboard as the ...Device states - Device states in WeGuard
Hello and Welcome to WeGuard Enterprise Visual Knowledge-base Series. In this KB article, We will explain the device states available in WeGuard. Overall, below are the states available as of today. Enrolled : Devices that are activated to the policy ...