Device States - If a device is stolen, how and where to tag the device as stolen?

Device States - If a device is stolen, how and where to tag the device as stolen?

Hello and Welcome to WeGuard Enterprise Visual Knowledge-base Series.
In this KB article, We will explain the procedure to set the device state as "Stolen" on WeGuard Enterprise Portal.
  • Login to WeGuard console

  • The landing page would show list of the devices in your account.





  • For every device notice more option under "Actions" column.



  • Click on "Stolen".



  • Notice a prompt asking to put in some notes for future reference. The notes added while tagging will be shown under "Notes" tab in Device details > Notes

  • Clicking on "Ok" button will tag the device as stolen.



  • If GPS is ON on the device, location will be captured as well. Else case, last known location will be shown. This helps in tracking the device.

  • In the devices page, only active devices are shown by default. Devices tagged as stolen can be viewed by selecting "Stolen" from the filter.

Depicting device state filter:


Depicting selection of "Stolen" state:


We hope this article was useful. Thank you for reading.
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If you need any help on this, do call up WeGuard Support +1 833-936-2253 or contact WeGuard Support Email