Adding Contacts on Android/iOS - Company Directory

Adding Contacts on Android/iOS - Company Directory

WeGuard makes it easy to add bulk contacts by uploading a single CSV file, saving time and reducing manual effort. This is especially helpful for organizations with large device fleets or frequent onboarding. Uploaded contacts are instantly available on managed devices, ensuring consistent information and improving communication across teams.

Adding Single/Bulk Contacts

At the Policy Level

  • Navigate to Policies and select the desired policy.



  • Click on the Contacts tab (third option at the top).




  • To add a single contact, click the ‘+’ icon, fill in all required fields marked with an asterisk (*), and click Save






  • To add multiple contacts in bulk, click the Upload (up arrow) icon at the top-right corner.




  • Download the sample file (CSV), add your contact details, and save it.


Notes
When updating the sample CSV file, ensure that any unavailable fields are filled with ‘NA’ instead of leaving them blank to prevent upload issues.

  • Upload the CSV file using the Upload button and click Save Contacts.



Info
Contacts will only be reflected in the devices available in the policy group.

At the Account Level

  • Log in to the WeGuard Console.

  • Go to the Company Directory tab from the left menu.




  • To add a single contact, click the ‘+’ icon, complete all required fields marked with an asterisk (*), and click Save.




  • To upload multiple contacts, click the Upload (up arrow) icon at the top-right.




  • Download the sample file (CSV), populate it with your contacts, and save it.


Notes
When updating the sample CSV file, ensure that any unavailable fields are filled with ‘NA’ instead of leaving them blank to prevent upload issues.

  • Upload the file through the Upload button and click Save Contacts.






Info
Contacts will be reflected in all the devices in the account.

Notes
On iOS devices, Full Access must be enabled for Contacts permission on the device to ensure the contacts can be synced properly



We hope this article was helpful. For additional support:

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