iOS Passcode, iOS Password, Passcode not Working

Password policy for iOS devices

    Password enables the users to protect the device from unauthorised access and hence assure device and data security. WeGuard allows the admin to configure password rules to be maintained by the end-users. These rules define the password complexity and strength, which in turn enhances the device security. When a password policy is pushed to an iOS device, the admin is bound to set up a device passcode specific to the set password rules. There can be different scenarios in setting up a password policy:

    1.    If the device already has a passcode and it complies with the set passcode rules: In such a case, no change is required, and the device can be accessed with the same passcode.
    2.    If the device has a passcode but it does not comply with the set passcode rules: In such a case, a pop-up would be raised asking the user to reset the passcode based on the set passcode rules. In order to set a new passcode, the user would be required to enter the old passcode and then reset the device passcode in accordance with the passcode rules pushed to the devices.
    3.    If the device does not have a passcode: A pop-up would be raised asking the user to set a device passcode based on the passcode rules pushed to the device via policy.  
                                                                                               



Configure password policy for iOS devices via WeGuard Console

1.  Log in to your WeGuard portal
2.  Navigate to the Policy Groups ---> Select the policy

       3.  Go to Passcode. Toggle FORCE PIN












 
What happens at the device end?
If the passcode is not already set on the device or the existing passcode does not comply with the policy requirements, a prompt to set a new passcode will appear for the user. There will be a time window (up to an hour) until the user can use the device without changing the passcode. Once the user crosses the time limit, the user is forced to set the new passcode to further use the device after unlocking.
                           

Notes:
Ensure that the ‘Passcode Changes’ option under Settings > Screen Time > Content & Privacy Restrictions > Allow Changes is set to ‘Allow’ at the device end. If not, associating the Passcode policy might fail with an error.


Associating the passcode policy with an iOS device also associates the policy with any Apple Watch paired with the device. Thus, the user should also configure a passcode for the Apple Watch when prompted. Below are a few cases of how the passcode restrictions affect the Apple Watch paired to iOS devices.
Case 1: When a policy requiring numeric passcode is associated:
The users must configure a passcode with the required numeric restriction on the Apple Watch.
Case 2: When a policy requiring letters or special characters in the passcode is associated:
Users must unlock their iPhones to unlock the Apple Watch. Open the Apple Watch app on the paired iPhone, and select Passcode > Unlock with iPhone under the My Watch tab.



We hope this article was useful. Thank you for reading.
For more WeGuard insights, please explore the Visual Knowledge-base Series
For more details, please do visit https://www.weguard.com
If you need any help on this, do call up WeGuard Support +1 833-936-2253 or contact WeGuard Support Email or Initiate Chat



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