How to Wipe Device remotely?
Hello and Welcome to WeGuard Enterprise Visual Knowledge-base Series.
In this KB article, We will explain how to wipe the device remotely from the WeGuard Enterprise Portal.
Click on the devices and select the device ID.
Click on "Wipe Device". This will remotely wipe away all the data on the device and factory reset the device to factory default.
NOTE: This action can only be performed when the device is online.
The GREEN indicator indicates that the device is active and online.
The RED indicator indicates that the device is inactive and offline.
Refresh Button: Refresh button is used to update the current status of the device. You can use the refresh button if you believe the device is online but shows offline in the web portal.
This is how to Wipe Device remotely.
We hope this article was useful. Thank you for reading.
If you need any help on this, do call up WeGuard Support +1 833-936-2253 or contact WeGuard Support Email.
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