WeTrack - How to Track the Location?

WeTrack - How to Track the Location?

WeTrack is a premium feature offered by WeGuard that enables real-time device location tracking through the MDM platform. It helps administrators monitor device movements, review the time spent at each location, and improve overall device visibility. In addition to enhancing security and operational efficiency, WeTrack supports compliance requirements, simplifies device management, and provides valuable location insights to assist during emergencies.


Enabling Track

  • Click on Policies and choose the Policy.




  • Go to Location Tracking and configure the Location Post Frequency, Backup Sync Frequency, and Displacement, then click on Save, review the changes, and select Confirm and Save.


NotesNote: Displacement settings are only for Android Policies; for iOS, it is by default set to 100 mts and can't be changed.

                            Item

Description

Location Post Frequency

Location post frequency refers to the interval at which a device reports its geographic location to a server or management system. This setting determines how often the device updates its location data, which can be adjusted based on specific needs. For example, a higher frequency (e.g., every 30 seconds) provides more real-time tracking, while a lower frequency (e.g., every 1 hour) conserves battery life and data usage.


(Frequency: 30 Sec, 1 Min, 10 Min, 30 Min, 1 Hour)

Backup Sync Frequency

Backup sync frequency refers to how often a device or system automatically saves its data to a backup location. This setting determines the interval at which the device synchronizes its data with a backup server or cloud storage to ensure that the most recent changes are preserved. For example, a backup sync frequency might be set to every 30 minutes, every hour.


Adjusting the backup sync frequency allows organizations to ensure data is regularly saved and protected, minimizing data loss in case of device failure, accidental deletion, or other issues.
(Frequency: 30 Mins, 1 Hour)

Displacement

Displacement refers to the change in a device's position over time. This feature helps save battery life by posting the location only when the device has moved a specified distance, as defined in the policy.

Displacement can be calculated using the device's GPS coordinates and can be expressed in terms of distance (e.g., meters)

For instance, if the displacement threshold is set to 100 meters in the policy and the device remains stationary without moving 100 meters for an hour, WeGuard will not receive any location pings unless the device moves again and surpasses the 100-meter threshold.



Notes
Note: WeGuard will receive the location pings only if the two criteria's are met: one is location post frequency, and the and the second is displacement.

Ex.
1. Assume the Frequency is set to 10 mins and Displacement is 100 meters. The device has to travel minimum 100 meters within that 10mins to get the location ping. 
2. Assume the displacement is 100 meters and the frequency is set at 10 minutes. The location will only be posted after ten minutes, even if the device moved more than 100 meters in that time.
Alert
For WeTrack to reliably receive location pings, make sure that Location is always turned ON on the device.

Apple does not currently offer the MDM location control option for iOS devices. Before giving the devices to the end users, there are a few procedures we need to follow to ensure that Location is always ON on the device.


To learn how to stop end users from turning off the location on iOS and Android devices, click this link.

Info
Result: Now the Device will post the Location pings based on the configured settings in the Track.


Procedure to Track the devices in WeTrack

Tracking a specific device:

  • Login to the WeGuard Console. 
  • To track a device, go to Devices, search for, and choose the device ID (IMEI).



Info
Devices can be search with the help of last five digits of the IMEI, Tags (if assigned to the device) or phone number (if it is SIM Enabled device).

  • Navigate to the WeTrack tab; the latest 24 hours' location pings will be displayed bydefault.



Item

Description

Dot Representation of Location

If the device is moving from one location to another and hasn't spent time more than 1 minute it will show the location as a Red Dot and time spent will be blank.

Time Spent 

If the device is stationary for more than 5 minute it will show the location as the icon shown in the image.


Speed

GPS devices calculate speed by measuring the time it takes to travel between two geographic points and the distance between those points. This provides real-time speed data for moving objects.

Accuracy

Accuracy in terms of location refers to the precision with which a geographic position is determined and represented. It indicates how close the measured or reported location is to the true or actual location. Several factors influence the accuracy of location data, especially in GPS and other location-based services
(Device Quality, GPS Signal, Weather..Etc.,)

  • When you click on a location ping, Google Maps will display the longitude and latitude information, which can be used to find the precise address.


  • Snap to Road means that the recorded GPS coordinates of a device's path are adjusted to align with the nearest road or pathway. By aligning GPS data with actual roads, "snap to road" ensures that the routes taken by devices are accurately represented. This is especially useful for monitoring the movements of delivery vehicles, field service teams, or any other mobile workforce.

  • Clustering: This will group all the nearby locations together to provide a consolidated view. Clustering location data can be easier to analyze and visualize. It reduces the complexity of processing large volumes of individual location points, making it simpler to identify patterns, trends, and anomalies in the movement data.




  • Time selection: Select the timeframe in which you want to track the device and get the exact location pings for the same. You can also download that data by clicking on the report Icon.





  • Units: Admin can change the units from MPH to KPH as per their requirement to measure the speed.



Info

Once the units are changed, there will be change in Speed numbers.

  • Reports: Download the report including real-time location data for the chosen time period.



Last known location Track for group of devices from WeTrack

  • Go to WeTrack.



  • Select the Policy Group or Specific Device filter to view the last known location of all devices associated with the selected policy group or the specific device.



  • Additionally, you can search the devices using the Tags and Device IDs (IMEIs).


    

  • To View the Device Summery: To access the device overview page, click on any device location icon and choose View.





  • To Track: Click on any device location icon and select the Track option. It will redirect you to the above Devices WeTrack tab where you can track the devices.






We hope this article was helpful. For additional support:


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