How to Lock/Unlock the device remotely?
Hello and Welcome to WeGuard Enterprise Visual Knowledge-base Series.
In this KB article, We will explain how to Kiosk Lock/Unlock the device remotely from the WeGuard Enterprise Portal.
Login to WeGuard Console with valid credentials.
Click on the devices and select the device ID.
Click on "Kiosk Unlock" to unlock the device from Kiosk mode.
Click on "Kiosk Lock" to lock the device in Kiosk mode.
Note: This action can only be performed when the device is online.
The GREEN indicator indicates that the device is active and online.
The RED indicator indicates that the device is inactive and offline
Refresh Button: Refresh button is used to update the current status of the device. You can use the refresh button if you believe the device is online but shows offline in the web portal.
This is how device can be Locked/Unlocked remotely.
We hope this article was useful. Thank you for reading.
If you need any help on this, do call up WeGuard Support +1 833-936-2253 or contact WeGuard Support Email
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