General - LONG SUPPORT MESSAGE

General - LONG SUPPORT MESSAGE

Hello and Welcome to WeGuard Enterprise Visual Knowledge-base Series.
In this KB article, We will explain about long support messages on WeGuard Enterprise Portal.

Long Support Message: Is a functionality in which the admin can let the device user know a specific restriction/ functionality is blocked for the user with a Long description message.

Now let’s get started, here in this section. We will show you how to set the long support message on the devices

Path: Policy Group > Select the Policy > Edit

 

Path: > Policy > General

 

Path: > General > Long Support Message


To let the device user know that functionality is blocked with a detailed message, follow below steps

  • Find Long Support Message option (shown below).

  • Write down the message you would like to convey to the user's something like shown below in the picture.

  • And click on Save and Continue. 


  • Now on the device, whenever the user taps on any settings which are blocked in the policy, the message as shown as below will be displayed.



  • Clicking on More details to view the detailed message


We hope this article was useful. Thank you for reading.
For more WeGuard insights, please explore the Visual Knowledge-base Series
For more details, please do visit https://www.weguard.com
If you need any help on this, do call up WeGuard Support +1 833-936-2253 or contact WeGuard Support Email

    • Related Articles

    • General - SHORT SUPPORT MESSAGE

      Hello and Welcome to WeGuard Enterprise Visual Knowledge-base Series. In this KB article, We will explain about short support messages on WeGuard Enterprise Portal. Short Support Message: Is a functionality in which the admin can let the device user ...
    • GENERAL- General Settings

      Hello and Welcome to WeGuard Enterprise Visual Knowledge-base Series. In this KB article, We will explain all the general settings available on WeGuard Enterprise Portal. General settings are the most common way to configure your account. Path: ...
    • SECURITY - How to Disable Device Settings Application?

      Hello and Welcome to WeGuard Enterprise Visual Knowledge-base Series. In this KB article, We will explain the procedure of disabling device settings application on WeGuard Enterprise Portal. Note: Settings disable functionality works ONLY on Kiosk ...
    • General - How to disable outgoing calls from devices?

      Hello and Welcome to WeGuard Enterprise Visual Knowledge-base Series. In this KB article, We will explain how to disable outgoing calls on devices from WeGuard Enterprise Portal. Login to WeGuard console with valid credentials. Notice Dashboard as ...
    • NETWORKING - Network Settings

      Hello and Welcome to WeGuard Enterprise Visual Knowledge-base Series. In this KB article, We will explain about the network settings on WeGuard Enterprise Portal. In this section, you have a variety of network settings options to set as per the admin ...