Device Enrollment - Which IMEI to use to register Dual sim devices on zero touch portal?

Device Enrollment - Which IMEI to use to register Dual sim devices on zero touch portal?

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In this KB article, We will explain which IMEI to use to register Dual sim devices on zero touch portal.

A dual-SIM device includes two modems and has two IMEI or MEID numbers. Use the first hardware ID because zero-touch enrollment identifies devices by modem 1, for eg., IMEI 1. If you mistakenly claim a device using another IMEI or MEID number, the portal shows a new, separate device. However, zero-touch enrollment doesn't recognize or provision the new device.

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