How to Renew APNS, DEP and Apps & Books Certificates?

How to Renew APNS, DEP and Apps & Books Certificates?

Configuring an Apple Push Notification service (APNs) certificate, Device Enrollment Program (DEP) certificate, and Apps and Books certificate in Mobile Device Management (WeGuard MDM) is crucial for managing iOS devices effectively within the MDM environment. The APNs certificate plays a key role in establishing a secure and reliable communication channel between the MDM server and iOS devices. During the device enrollment process, the APNs certificate is used to authenticate and establish a secure connection between the MDM server and the iOS device. Whereas DEP Certificate ensures that devices are synced within the WeGuard from ABM, so that devices undergo Enrollment. Apps and Books certificate is to sync the purchased apps from the ABM into WeGuard.


Important Points to be remembered:
  1. The APNs, DEP and Apps & Books certificates remains valid for a period of one year from the date of its generation.
  2.  It is essential to renew the APNS certificates before its expiry date. Failure to do so will lead to the generation of a new APNS certificate, requiring device re-enrollment due to the change in certificate from the previous one.
  3. If the APNS certificate is not renewed, the devices may require a factory reset. If a factory reset is disabled through policy, the admin will need to visit an Apple store to have the devices reset.

Procedure to Renew APNS Certificate

  • Login to WeGuard Console

  • Click on Cog Wheel Icon on right hand side and select Settings.



  • Go to Apple, by default you will be on APNS page. Click on Renew




  • Follow the steps shown there and Click on click here to download request certificate with WeGuard MDM details.




  • Click on “Renew” button on the certificate which is linked to WeGuard portal


Notes

Ensure that the APNS topic ID is matching the UID in the Apple APNS portal so that we can renew it with the proper certificate without changing anything.




  • Upload Certificate Signing Request file that you have downloaded earlier by clicking on “Choose file” and then click on “Upload”

 








                
  1.  Click the Download button to download your certificate from Apple.











  • Upload the downloaded Certificate from Apple into WeGuard by clicking on Click here to upload File then, give the Apple ID associated with the certificate and Click on Complete.





  • Once Uploaded WeGuard will show the details of APNS certificate: 1. APNS Token; 2: Apple ID; 3. APNS Expiry.




Click here for APNS FAQ’s


Procedure to Renew DEP (Enrollment Certificate) 



  • Under Your MDM Servers, select the WeGuard server.




  • Click on Download Token. A dialogue box stating “Downloading a new server token will reset your existing one” will be displayed. Click Download server token.




  • Now, Login to WeGuard Console

  • Click on Cog Wheel Icon on right hand side and select Settings.


  • Go to Apple, then click on Apple Business Manager, notice you are on Enrollment Certificate page by default. Click on Renew Button.




  • Upload the downloaded token from the ABM and Click on Complete.





  • Notice the details of DEP Certificate expiry date changes for next year.


Info
DEP (Enrollment Certificate) Supervised is successfully renewed.


Procedure to Renew Apps and Books Certificate 


  • Click here to login to Apple Business Manager account

  • Go to Preferences by click on User ID placed at bottom left corner and go to Payments and Billings


  • Click on Apps and Books and download the token based on the Location by clicking on Download beside Location Name


  • Now, Login to WeGuard Portal.
  • Click on Cog Wheel Icon on right hand side and select Settings



  • Go to Apple and click on Apple Business Manager Tab, then go to Apps and Books sub tab and click on Renew button



  • Upload the token downloaded from the ABM Apps and Books section and click on Upload.



  • Notice the expiry date changes.

Info
Apps and Books Certificate is now successfully renewed



We hope this article was useful. Thank you for reading.

For more WeGuard insights, please explore the Visual Knowledge-base Series

For more details, please visit https://www.weguard.com

If you need any help on this, do call WeGuard Support at +1(737) 931-1410 Ext. 102 or contact WeGuard Support Email or Initiate Chat


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