General
Managing Device Password Policies and Enforced Resets on Android Devices
WeGuard provides administrators with two levels of password management: Restrictions, which define the rules for user-created passwords, and Enforcement, which allows an administrator to push a specific password to all devices in a policy group. This ...
Offline Factory Reset Process in WeGuard
The Offline Device Reset Token feature in WeGuard allows administrators to securely perform a factory reset on an Android device even when it is not connected to the internet. Each enrolled device is automatically assigned a unique reset token, which ...
Managing 'Erase All Content and Settings' on iOS Devices
The Erase All Content and Settings feature on Apple devices allows a user to wipe all personal data and restore the hardware to its factory default state. Within the WeGuard ecosystem, administrators typically disable this option to prevent ...
WeTalk – Messaging, Audio & Video Communication
WeTalk, part of WeGuard’s Pro Application suite, enables seamless communication between administrators and end users via chat and video calls. Designed with productivity and accessibility in mind, WeTalk includes advanced features such as AI-based ...
Configuring Location (GPS) Settings on Android Devices
Administrators can remotely manage Location (GPS) settings on Android devices via the WeGuard Console. By setting the location status to ON, OFF, or NONE, organizations can ensure compliance with security policies while optimizing operational ...
How to Enable or Disable the Camera via WeGuard Policy
Controlling camera access on managed devices is a critical component of organizational security and productivity. By disabling the camera, administrators can prevent unauthorised data capture, ensure compliance with strict privacy policies (such as ...
How do I manage Mobile Hotspot on iOS devices?
Many organizations avoid using public Wi-Fi networks in parks, hotels, bus stops, and railways as they come with the risk of data loss and theft. Personal hotspots are much safer compared to public Wi-Fi networks. Personal hotspots can be connected ...
How to disable Volume buttons in Android Devices?
Blocking volume buttons might be done for various reasons, such as preventing accidental presses, childproofing the device, or ensuring uninterrupted operation in specific scenarios. Complex actions like entering safe mode or performing hard resets ...
Certificate Management - How to upload a certificate?
Hello and Welcome to WeGuard Enterprise Visual Knowledge-base Series.In this KB article, We will explain how to upload a certificate on WeGuard Enterprise Platform. This article explains the procedure to upload a certificate. Login to WeGuard Console ...
Roles & Permissions - Understanding Modules and Permissions for Group Admin.
Hello and Welcome to WeGuard Enterprise Visual Knowledge-base Series. In this KB article, We will explain about modules and the related permissions to be enabled for usage for a Group Admin. Read our article on "How to enable modules for Group ...
Roles & Permissions - How to enable & disable modules for Observer?
Hello and Welcome to WeGuard Enterprise Visual Knowledge-base Series. In this KB article, We will explain how to enable & disable modules for the Observer role. Here are the current modules in WeGuard, Devices Policy Groups Reports Geo Track WeBox ...
Roles & Permissions - How to enable & disable modules for a Group Administrator?
Hello and Welcome to WeGuard Enterprise Visual Knowledge-base Series. In this KB article, We will explain how to enable & disable modules for the Group Admin role. Here are the current modules in WeGuard, Devices Policy Groups Reports We Track WeBox ...
Roles & Permissions - How to Add Observers?
Hello and Welcome to WeGuard Enterprise Visual Knowledge-base Series. In this KB article, We will explain how to add a new observer to your WeGuard account. Press on the Roles & Permissions tab. By default, when you sign-up an admin account will be ...
Roles & Permissions - How to Add Account Admin
Hello and Welcome to WeGuard Enterprise Visual Knowledge-base Series. In this KB article, We will explain how to add a new account admin to your WeGuard account Press on the Roles & Permissions tab. By default, when you sign-up an admin account will ...
Roles & Permission - How to Add Group Admins?
Hello and Welcome to WeGuard Enterprise Visual Knowledge-base Series. In this KB article, We will explain how to add a new group admin to your WeGuard account. Press on the Roles & Permissions tab By default, when you sign-up an admin account will be ...
Kiosk Mode-What is the Kiosk Mode?
Hello and Welcome to WeGuard Enterprise Visual Knowledge-base Series. In this KB article, We will explain Kiosk mode and its uses. Many times, small and big businesses alike, need to prevent users from accessing all the Apps that are installed on the ...
ADVANCED - Advanced Settings
Hello and Welcome to WeGuard Enterprise Visual Knowledge-base Series. In this KB article, We will explain about the Advanced settings in policies available on WeGuard Enterprise Console. Advanced settings are the place where you configure your ...
ADVANCED - How to Auto Launch an Application on Boot?
Hello and Welcome to WeGuard Enterprise Visual Knowledge-base Series. In this KB article, We will explain how to configure auto-launch of an application on the device on boot (in general refers to device reboot, restart). Login to WeGuard Console ...
ADVANCED - How to configure auto-launch of an application?
Hello and Welcome to WeGuard Enterprise Visual Knowledge-base Series. In this KB article, We will explain how to configure auto-launch of an application on the device. WeGuard platform provides an option to auto-launch an application after device ...
General - How to disable outgoing calls from devices?
Hello and Welcome to WeGuard Enterprise Visual Knowledge-base Series. In this KB article, We will explain how to disable outgoing calls on devices from WeGuard Enterprise Portal. Login to WeGuard console with valid credentials. Notice Dashboard as ...
General - LONG SUPPORT MESSAGE
Hello and Welcome to WeGuard Enterprise Visual Knowledge-base Series. In this KB article, We will explain about long support messages on WeGuard Enterprise Portal. Long Support Message: Is a functionality in which the admin can let the device user ...
General - SHORT SUPPORT MESSAGE
Hello and Welcome to WeGuard Enterprise Visual Knowledge-base Series. In this KB article, We will explain about short support messages on WeGuard Enterprise Portal. Short Support Message: Is a functionality in which the admin can let the device user ...
GENERAL- General Settings
Hello and Welcome to WeGuard Enterprise Visual Knowledge-base Series. In this KB article, We will explain all the general settings available on WeGuard Enterprise Portal. General settings are the most common way to configure your account. Path: ...
How to check the device configuration on the enrolled devices?
Hello and Welcome to WeGuard Enterprise Visual Knowledge-base Series. In this KB article, We will explain how to check the device configuration on the enrolled devices. ON THE ENROLLED DEVICE: Click on the Settings button as shown below in the ...
How to check the policy name & version on the device?
Hello and Welcome to WeGuard Enterprise Visual Knowledge-base Series. In this KB article, We will explain how to check the short the policy name & version on the devices and on WeGuard Enterprise Portal. Path: Policy Group > Select the Policy Note: ...
Why do I need to do EMM registration while signing up for Android?
Hello and Welcome to WeGuard Enterprise Visual Knowledge-base Series. In this KB article, We will explain the need for EMM registration while signing up for Android on WeGuard Enterprise Portal. EMM stands for Enterprise Mobility Management. EMM is a ...